Enterprise Utility Management
NEUMS
by AIONEUX.
AIONEUX NEUMS connects owners, tenants, units, contracts, deposits, meters, consumption, billing, collections, reporting and final settlement in one enterprise utility management platform.
6
Modules
6
Highlights
1
Platform
Built for the teams that feel this every day.
NEUMS is designed for master developers, owner associations, community management companies, mixed-use operators and district utility providers that manage electricity, water, chilled water, gas, district cooling, service charges or shared community services across multiple properties, units and customers.
Category
Enterprise Utility Management
Modules
6 connected
The problem we solve
In many property and community businesses, utility operations are still handled through manual spreadsheets, offline contracts, disconnected meter readings, manually prepared invoices and collection follow-ups across email, phone and WhatsApp. This creates billing errors, delayed collections, weak audit trails, resident disputes and limited visibility for management. NEUMS connects the full utility lifecycle — from move-in and service activation to billing, collections and final settlement — in one auditable enterprise platform.
The shape of NEUMS in six lines.
A quick read of what makes this product different. Each line below maps to deeper detail in the next chapter.
Owners, tenants, units, contracts and meters managed as one connected master record
Manual, mobile, bulk-import, IoT and smart-meter reading capture with approval workflows
Tariff and charge engine for slab, seasonal, time-of-use, fixed and consumption-based billing
Automated invoice runs with branded PDF, email, WhatsApp, SMS and portal delivery
Receipts, refunds, credit notes, payment integrations, dunning and ageing-based collections
Audit-ready reporting where every reading, tariff change, invoice, payment and adjustment is traceable
6 connected modules. One platform.
// platform.modules
Each module below ships with AIONEUX NEUMS. They share data, identity and audit so you don't end up integrating yourself.
Communities, owners & tenants
- Community, building, floor and unit hierarchy
- Owner, tenant and resident account management
- Unit master with area, type, parking, storage and amenity entitlements
- Move-in, renewal, termination and move-out lifecycle
- Security deposit and document tracking
- Multi-language and multi-currency customer statements
Meters & consumption
- Electricity, water, chilled water, gas and BTU meter register
- Manual readings with mobile photo evidence and GPS stamp
- Bulk import from CSV, Excel, utility providers and IoT gateways
- Smart-meter integration through Modbus, MQTT, REST APIs and partner connectors
- Anomaly detection for zero readings, spikes, drops and tamper alerts
- Reading approval workflow before billing
Tariffs, charges & billing rules
- Flat, slab, tiered, seasonal and time-of-use tariff models
- Fixed, recurring and consumption-based charges
- Service-charge formulas by unit area, type, occupancy or amenities
- VAT, municipality fees, housing fees and surcharges by emirate or city
- Contract-driven billing for chilled water, gas, parking and shared services
- Pro-rata billing for move-ins, move-outs and partial periods
Invoicing, collections & receivables
- Bulk invoice runs with branded PDFs and itemised consumption
- Delivery by email, WhatsApp, SMS and resident portal
- Online payments by card, bank transfer, direct debit and regional gateways
- Receipts, refunds, credit notes and write-offs with approvals
- Ageing analysis, dunning workflows and dispute / hold management
- Resident self-service for statements, payment history and consumption details
Contracts, deposits & approvals
- Utility service contracts per owner, resident, association or commercial tenant
- Security deposit capture, adjustment and release tracking
- Renewal calendars and automated notifications
- Addendums, variation orders and contract amendments
- Approval matrices for tariff changes, write-offs, discounts and adjustments
- Document vault, e-signature, version control and audit history
Reporting, audit & settlement
- Billing, collection, ageing and revenue reports by community, building and unit
- Move-out final bill and deposit settlement reports
- VAT and statutory reporting support with line-level traceability
- Auditor-ready exports for readings, tariff changes, adjustments and payments
- Management dashboards for consumption, receivables and collection performance
- Open APIs and accounting connectors for Core 360, QuickBooks, Xero, SAP and other systems
Ready to see NEUMS in action?
Tell us what you're trying to solve and we'll walk you through how AIONEUX NEUMS could work for your organisation — demo, pricing and a tailored rollout plan.